Store Policy
Customer Care
Welcome, this website is operated and owned by GREEN GOLD. By using this website, you are agreeing to comply with all of our Terms and Conditions of use. Terms and Services are subject to change. Access of this website is permitted on a temporary basis and we reserve the right to withdraw services without notice. If you disagree with any of our Terms and Conditions, please do not continue to use our website. This website uses cookies to monitor web browsing. If you do use cookies, information may be stored by us for use by third parties. Third party links on our website may redirect you to third-party websites that are not affiliated with us. We are not reliable for any out come that could possibly occur through third party websites. Throughly review the third parties policies before engaging in any transactions.
Privacy & Safety
When using our website you may be asked for personally identifiable information such as your name, address, email address, telephone number, date of birth, username, password and other personally identifiable information. We also collect payment information necessary to process your order(s). All personal information you voluntarily provide us must be accurate and true. Additionally, if any personal information changes you must notify us.
Furthermore, information such as IP - addresses and device characteristics is automatically stored when you visit our website.
​
We take the security of your personal information very seriously. However, no method of transaction over the internet is 100% secure. We strive to use commercially satisfactory means to protect your Personal Information, we cannot guarantee absolute security.
TERMS OF SALE
By placing an order with GREEN GOLD you are volunteering to obtain a product(s) and in complete compliance with our Terms and Conditions. When placing an order you take responsibility that all information provided to us is completely accurate. After placing on order you will receive an e-mail confirmation of your order.
Pricing and Availability
While we try to ensure that all product information, pricing, and availability is accurate; errors may occur. If an error is ever discovered in regard to any product(s) ordered we will inform you as soon as possible. If we are unable to get in contact, we will simply cancel the order.
​
All Sales are Final
All GREEN GOLD products are final sale, therefore; we can not accept exchanges, refunds or returns. If you believe you have received the wrong order, something missing or the product is damaged; contact us within 24 hours of receiving your order.
​
Payment
Upon order placement we will carry out a standard authorization check to ensure there are sufficient funds in order to fulfill your transaction.
​
Shipping
All orders placed will be shipped out within 7-10 business days of your order date.